Posts in ALISEO
Where the buy-back solution originated: revisiting the reverse auction model for refunds

6 years ago, ChangeYourFlight.com (CYF) launched with the objective of creating a marketplace for airlines to retrieve unused flight coupons in exchange for a voucher for future travel. With post-sale optimization now becoming a core part of many airlines strategy, we thought we’d take a closer look at the earliest proponents of the concept.

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Post-sale optimization and revenue management - White Paper

Learn how a 70m passenger airline revolutionized post-sale optimization.

The concept of post sale optimization is becoming a common model for enhancing airline revenues. LATAM, one of the world's largest airline groups, initiated a model for programmatically solving the challenge of spilled consumer demand in collaboration with Caravelo, a travel tech company in Barcelona.

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Redefining Opportunity in Revenue Management

Airline Revenue Management practices are based on the logic of utilizing historical demand analytics to forecast future demand and then applying levers such as price and availability to match supply with that demand and maximize profitability.

But what is the answer when events occur or when the unforeseen materializes and forecasted demand outstrips your ability to supply? 

What happens when the business traveler needs to book the night before departure or a once in a lifetime opportunity means a traveler needs to book and go?

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2017 will see Caravelo Change The Game

From understanding the challenges of the industry comes Action. In Q1, Caravelo will launch multiple bespoke chatbot solutions that enable airlines to retail and engage across messenger platforms. 

2017 will also see Caravelo launch further enhancements to its suite of ancillary services, enabling greater reach and profitability for airlines from their distressed inventory.

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