Deliver measurable profitability through digital passenger engagement

Our platform enables airline managers to boost profitability by automating customer processes, optimizing revenue opportunities and creating hyper-loyalty.

Trusted by leading airlines.

Part of your digital journey.

Flight Subscriptions

Adopt a healthy mix of transactional and recurring revenue models

Convert your travelers into subscribers. Deliver incremental ticket revenue, additional ancillary sales and hyper-loyal customers while reducing acquisition costs.

  • Discount Clubs
  • Prepaid Flights
  • Flight Subscriptions

Flight Revenue Optimization

Take control of your inventory post-sale and unlock additional revenue

Empower your travelers to be part of your revenue optimization strategy. Select certain travelers and routes to allow your passengers to upgrade their travel experience while you monetize on their flexibility.

  • Flight Upgrades
  • Seat Resale
  • Exchange Rewards

Customer Service Automation

Turn any digital touchpoint into an opportunity for customer service and retail

Stay connected throughout the traveler journey and drive self-service at scale. Improve resolution times and customer satisfaction while reducing operational costs.

  • Q&A Chatbots
  • Omnichannel Servicing
  • Conversational Commerce

Bringing airlines and passengers closer together.

We drive higher profitability for airlines, creating better customer engagement throughout the journey.

1%

Incremental revenue

4x

Higher productivity

16%

NPS
improvement

The Caravelo Platform

Overcome technical and retailing complexity to serve modern travelers.

Simple integration to your tech stack

Our modular platform seamlessly connects to your existing tech stack, making the most of your current systems with our effortless integration.

Seamless branded experience

We enable white-label solutions so your customers feel at home. Our multi-channel delivery allows you to embed our solution in any digital touchpoint.

 

Customize and control your set-up

Our platform follows a granular approach, allowing you to set business rules and parameters according to your specific market and customer needs.

Actionable insights

We provide analytical tools and dashboards to actively monitor and oversee your growth, making it simple to adjust and react to evolving market conditions.

Enterprise-grade platform

We ensure lightning fast, scalable infrastructure and secure technology.

 

We onboard partners, not just clients.

“Since launching, Exchange Rewards has grown 5x YoY to become a core driver of revenue optimization within the LATAM group.”

Rosario P • Digital Transformation, LATAM Airlines

“Compared to other products, the V.pass customer base is growing much faster than any other.”

Daniel G • Director of Marketing and Digital, Volaris

Starting is easy.

If you’re ready to drive revenue, find new revenue streams and create hyper-loyal customers, we want to hear from you.

Drop us a message and we’ll get back to you.

Let’s talk

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