Caravelo today received NDC Level 4 certification from the International Air Transport Association (IATA).Read More
You asked, we listened! "Bots by ( caravelo ( " is now available. Following the success of our "Guide to Chatbots" with SimpliFlying, we've released a brochure highlighting bots powered by our NINA platform. Our virtual assistants help partners like Scoot and Volaris transform digital touchpoints into channels for servicing and retail.Read More
Caravelo and SimpliFlying are proud to provide a guide to automated agent technology in this month's issue of Airline Marketing! We believe chatbots are perfect for micro-engagements; for enabling digital self service and for boosting ancillary revenue. In “Retailing in micro-moments” Dirk Singer highlights why messenger channels are a great place to retail ancillaries.Read More
In May, due to customer meetings, fact finding missions and speaking at conferences, the Caravelo leadership team covered over 250k kilometers in one month. That's a lot of time away from home and a lot of time in strange hotels and airplanes.
So how did we stay sane covering so much of the globe? We all have our own tricks for keeping our traveling life healthy and so we thought we’d share some of our favorite hacks, tips and apps for making sure that come June we weren’t all burning our passports.Read More
In the 1940’s, Maslow defined the hierarchy of needs: for humans. 70 years on, automated agents, or bots, are commonplace. We interact with programmatic responses every day and the implementation of these automated agents is a multi-billion dollar industry.
So with bots now a critical part of the global workforce, isn’t it time we imagined a digital hierarchy of needs?Read More
Every year around this time we humans make declarations of self improvement for the 12 months ahead. Most of the time these resolutions are forgotten about by Easter. But what would bots make as resolutions, and how would they stick to them across the year?
We sat down with five of our chatbots and their trainers to understand what they are promising their customers for 2019.Read More