Articles Benchmarking Turkey’s Four Leisure Airlines: What Keeps Their Flyers Coming Back?The Loyalty Shift: Season 2, Edition 4 The Caravelo Loyalty Scorecard measures the strength of an airline’s relationship with its customers. We score each brand against the three pillars of the Relational Anchor (Access, Control, and Convenience) across fifteen sub-dimensions on a 0-5 scale. We combine those into a single Anchor Score. If you missed […]