Deliver measurable profitability through digital passenger engagement
Our platform enables airline managers to boost profitability by automating customer processes, optimizing revenue opportunities and creating hyper-loyalty.

Trusted by leading airlines.
Part of your digital journey.

Flight Subscriptions
Adopt a healthy mix of transactional and recurring revenue modelsConvert your travelers into subscribers. Deliver incremental ticket revenue, additional ancillary sales and hyper-loyal customers while reducing acquisition costs.
- Discount Clubs
- Prepaid Flights
- Flight Subscriptions

Flight Revenue Optimization
Take control of your inventory post-sale and unlock additional revenueEmpower your travelers to be part of your revenue optimization strategy. Select certain travelers and routes to allow your passengers to upgrade their travel experience while you monetize on their flexibility.
- Flight Upgrades
- Seat Resale
- Exchange Rewards

Customer Service Automation
Turn any digital touchpoint into an opportunity for customer service and retailStay connected throughout the traveler journey and drive self-service at scale. Improve resolution times and customer satisfaction while reducing operational costs.
- Q&A Chatbots
- Omnichannel Servicing
- Conversational Commerce
Bringing airlines and passengers closer together.
We drive higher profitability for airlines, creating better customer engagement throughout the journey.
1%
Incremental revenue
4x
Higher productivity
16%
NPS
improvement
The Caravelo Platform
Overcome technical and retailing complexity to serve modern travelers.

Simple integration to your tech stack
Our modular platform seamlessly connects to your existing tech stack, making the most of your current systems with our effortless integration.

Seamless branded experience
We enable white-label solutions so your customers feel at home. Our multi-channel delivery allows you to embed our solution in any digital touchpoint.

Customize and control your set-up
Our platform follows a granular approach, allowing you to set business rules and parameters according to your specific market and customer needs.

Actionable insights
We provide analytical tools and dashboards to actively monitor and oversee your growth, making it simple to adjust and react to evolving market conditions.

Enterprise-grade platform
We ensure lightning fast, scalable infrastructure and secure technology.
We onboard partners, not just clients.

“Since launching, Exchange Rewards has grown 5x YoY to become a core driver of revenue optimization within the LATAM group.”
Rosario P • Digital Transformation, LATAM Airlines
“Compared to other products, the V.pass customer base is growing much faster than any other.”
Daniel G • Director of Marketing and Digital, VolarisStarting is easy.
If you’re ready to drive revenue, find new revenue streams and create hyper-loyal customers, we want to hear from you.
Drop us a message and we’ll get back to you.