Caravelo and SimpliFlying are proud to provide a guide to automated agent technology in this month's issue of Airline Marketing! We believe chatbots are perfect for micro-engagements; for enabling digital self service and for boosting ancillary revenue. In “Retailing in micro-moments” Dirk Singer highlights why messenger channels are a great place to retail ancillaries.Read More
In May, due to customer meetings, fact finding missions and speaking at conferences, the Caravelo leadership team covered over 250k kilometers in one month. That's a lot of time away from home and a lot of time in strange hotels and airplanes.
So how did we stay sane covering so much of the globe?Read More
In the 1940’s, Maslow defined the hierarchy of needs: for humans. 70 years on, automated agents, or bots, are commonplace. We interact with programmatic responses every day and the implementation of these automated agents is a multi-billion dollar industry.
So with bots now a critical part of the global workforce, isn’t it time we imagined a digital hierarchy of needs?Read More
Like many small businesses that have moved from start up through to real enterprise, we have experienced the realization that what we knew to be true as a small team doesn’t always remain as you grow.Read More
Start-up T-Shirts are mostly cheap billboards: a splashy logo on a low quality cotton shirt worn over and over again by proud founders until they fray from too many conferences and sales pitches. We know, we’ve worn them too :)Read More
Hiring is hard. At Caravelo, we are growing fast and our hiring ethos is evolving just as quickly. Part of that is ensuring that as the demands on our existing team increase we don't become overburdened by the process, or worse, make mistakes that will impact us negatively in the near future.
So if you are a startup looking to ratchet up your workforce, whatever they might be doing, here are our principals and how they apply to us, for growing without pain.Read More