AXA, a leading global insurance provider, challenged us to build a chatbot that would provide an efficient, yet personalized experience for its members with the aim of both reducing pressure on its call centre and improving the response time for its members.Read More
You asked, we listened! "Bots by ( caravelo ( " is now available. Following the success of our "Guide to Chatbots" with SimpliFlying, we've released a brochure highlighting bots powered by our NINA platform. Our virtual assistants help partners like Scoot and Volaris transform digital touchpoints into channels for servicing and retail.Read More
In the 1940’s, Maslow defined the hierarchy of needs: for humans. 70 years on, automated agents, or bots, are commonplace. We interact with programmatic responses every day and the implementation of these automated agents is a multi-billion dollar industry.
So with bots now a critical part of the global workforce, isn’t it time we imagined a digital hierarchy of needs?Read More