Caravelo and SimpliFlying are proud to provide a guide to automated agent technology in this month's issue of Airline Marketing! We believe chatbots are perfect for micro-engagements; for enabling digital self service and for boosting ancillary revenue. In “Retailing in micro-moments” Dirk Singer highlights why messenger channels are a great place to retail ancillaries.
From understanding the challenges of the industry comes Action. In Q1, Caravelo will launch multiple bespoke chatbot solutions that enable airlines to retail and engage across messenger platforms.
2017 will also see Caravelo launch further enhancements to its suite of ancillary services, enabling greater reach and profitability for airlines from their distressed inventory.