Posts tagged Scoot
The Chatbot Hierarchy of Needs

In the 1940’s, Maslow defined the hierarchy of needs: for humans. 70 years on, automated agents, or bots, are commonplace. We interact with programmatic responses every day and the implementation of these automated agents is a multi-billion dollar industry.

So with bots now a critical part of the global workforce, isn’t it time we imagined a digital hierarchy of needs?

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