Will every airline have a chatbot? Here’s how it's possible.

In the past 2 weeks, the Caravelo team have successfully deployed 2 more chatbots for airlines at each end of the planet: bespoke to each, with the purpose, content and deployment based on their individual requirements.

We see the future of passenger servicing and airline retail being driven by bots: personalized, instantly responsive and scalable across multiple platforms.

But, how do airline chatbots come to life?  

We thought we’d share some of the secret sauce so that more airlines can begin to turn messenger platforms into channels for retail and servicing.